Support

Need help? We're here for you. Choose the support channel that works best.

✉️

Send us a detailed description of your issue along with your shop domain. We typically respond within 24 hours on business days.

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Browse our frequently asked questions covering installation, imports, exports, connections, scheduling, security, and troubleshooting.

📖

Step-by-step tutorials for importing, exporting, setting up connections, and scheduling automated syncs.

Free plan: 48 hours · Starter: 24 hours · Pro: 12 hours · Enterprise: 4 hours

Emergency?

For critical issues affecting your store operations, email us with "URGENT" in the subject line.